Essential Customer Service Skills your Employees Should Have – Part Two
Continuing from last week, here are some more skills your customer-facing employees must possess. Quick thinking: Not all customers are...
customer relationship management
Communicating Effectively with your Customers and Prospects – Part Two
How you communicate with your prospects and customers, as noted in the previous post, has a direct impact on the...
Why Do Salespeople Fail? – Part Two
In the last post, we took a look at three reasons why salespeople fail. In this post, we’ll look at...
