SutiSoft, Inc. a trusted provider of easy-to-use cloud-based mobile business management solutions, today announces the addition of new features to SutiCRM, its online customer management software solution. These added features of the software help businesses mange their customers' requirements with ease.
In SutiCRM, you can configure case escalation rules which will help users reassign cases to other support representatives if cases are not resolved within a specified time period.
This feature helps organizations engage the leads with products or services in order to close deals more effectively.
SutiCRM enables users to generate automatic replies and follow-up emails to leads and customers.
Visitor tracking focuses on individual behavior, where companies can easily track from where prospects are coming, what prospects are clicking, average time spent, and how frequent visits are.
For additional information, please visit SutiCRM or call us at 650-969-SUTI(7884) for more information.
SutiSoft develops a comprehensive suite of cloud-based business platforms and solutions for companies of all sizes. Our four SaaS platforms - Spend, HR, eSignature and CRM Platforms include scalable and easy-to-use solutions such as Travel & Expense, Accounts Payables, Accounts Receivables, Procurement, Supplier Relationship Management, HR, CRM, Document Management, Electronic Signature, Contract Lifecycle Management, and more. Our solutions enable SMBs, mid-market, and enterprises to cut costs, save time, and help in making smart business decisions. Headquartered in Sunnyvale, California, SutiSoft also has regional offices in Germany, India, and Japan. For more information, please visit our website https://www.sutisoft.com